Privacy Policy
This Privacy Policy explains how SharpCore Petals (“we”, “us”, or “our”) collects, uses, shares, and safeguards information in connection with our website, courses, and related services.
1. Information we collect
- Account data: name, email address, password (hashed).
- Transaction data: purchased items, payment status, and non-sensitive billing metadata maintained by our payment processor.
- Support data: messages you send via our contact form or email.
- Usage data: page interactions, device/browser type, approximate location (city/country), and cookies or similar technologies.
2. How we use information
- Provide, maintain, and improve our courses and website.
- Process purchases and deliver digital products.
- Respond to inquiries and provide support.
- Send service-related communications and optional product updates (with your consent where required).
- Prevent fraud, enforce our Terms, and comply with legal obligations.
3. Cookies and tracking
We use cookies to remember preferences (e.g., theme, cookie consent) and to understand site usage. You can control cookies through your browser settings. Disabling some cookies may affect certain features.
4. Sharing of information
We do not sell personal information. We share limited data with service providers that help us operate the site (e.g., payment processing, analytics, customer support), subject to confidentiality and security commitments.
5. Data retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We use aggregated or anonymized data where possible.
6. Your rights
- Access and update your account data.
- Request deletion of your account, subject to legal or contractual requirements.
- Opt-out of non-essential communications.
To exercise these rights, contact us at [email protected].
7. Children’s privacy
Our services are intended for individuals 13 years and older. We do not knowingly collect personal information from children under 13.
8. International transfers
Your information may be processed outside your country of residence. We implement appropriate safeguards consistent with applicable law.
9. Security
We apply reasonable administrative, technical, and physical safeguards to protect information. No system is 100% secure; please use unique, strong passwords.
10. Changes to this policy
We may update this Policy to reflect changes in our practices. We will post a notice on this page with the effective date. The effective date of this Privacy Policy is January 1, 2026.